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SMS/MMS Privacy Policy & Terms – The Smile Method Gahanna & Columbus

Effective Date: 10/01/2025

Introduction

At The Smile Method in Gahanna and Columbus, we value your privacy. This SMS/MMS Privacy Policy explains how we collect, use, and protect your information when you sign up to receive text messages from us. By providing your phone number and opting in, you agree to the terms below.

What Information We Collect

When you sign up for SMS/MMS messages from The Smile Method, we may collect:

Your mobile phone number
Your name (if provided)
Any messages or replies you send us
Other information you choose to share through SMS/MMS

How We Use Your Information

We only use your information for purposes directly related to your dental care and communication, including:

Sending appointment reminders and scheduling updates
Sharing important service or treatment information
Improving patient communication and experience

Who We Share Information With

We never sell or rent your information to marketers. Your information may only be shared with:

Authorized Smile Method team members who need it to respond to you
Trusted third-party services that help us send messages (bound by contract to protect your information)
Legal or regulatory authorities if required by law

Your SMS Privacy Rights

Your information is never shared with advertisers.
You can opt out at any time by replying STOP to any message.
For assistance, text HELP or visit our Contact Us Page.

Terms & Conditions

Message frequency may vary.
Standard carrier text and data rates may apply.
To opt out: reply STOP. You will no longer receive messages unless you re-subscribe.
SMS/MMS services are provided “as is.” Delivery is not guaranteed and may be delayed.
We reserve the right to change or discontinue this service at any time.

Data Security

We use technical and organizational safeguards to protect your personal information. While no method of online or mobile communication is 100% secure, we take every reasonable step to keep your data safe.

Updates to This Policy

This SMS/MMS Privacy Policy may be updated occasionally. Any changes will be posted on this page with the updated date. We encourage you to review it regularly.